I thought it was about time to dedicate some words to my
favorite store in Albuquerque, Hawk's Tri-Cycle. Hawk's is where I bought my first time trial
bike from, and it's probably worth knowing a little bit about how I got to that
point.
The sport of triathlon will allow you sink as much money
into it as you want. I daresay some
competitors likely make payments on their bike while outright owning a beater
car. You can truly buy as much gear at
exceedingly high levels of quality as your pocket book can afford.
If you ask an experienced bike salesman the magical question
of "What kind of bike should I get?" most likely the answer will be,
"How much do you want to spend?"
That is a very disheartening truism.
There is always some higher level component, frame, gear, what have you,
to spend your money on. So after a time,
you start to learn that bike purchasing is less about what you should have and
more about how much value you can get.
How much can I get x, y, z qualities for? How much will it cost me to drop .5 oz off my
bike? And then of course, whoever offers
the best value is usually where you end up buying from.
Prior to purchasing a time trial bike, I raced on an
aluminum frame road bike. I didn't put
tri bars on that frame due to being educated about the challenges of getting
the right tri-bar fit on a road bike system.
That being the case, I wanted a bike built to get me a tri-style
fit. If I went with an aluminum bike, I knew
I'd want a carbon frame later. Rather
than spend the money for an aluminum frame now and buy a carbon frame later, I
decided to wait till I could afford the carbon frame.
While saving my pennies, I started shopping. I looked at used bikes. I looked at different stores. I got on some auctions (and missed some good
deals). Belonging to a couple of
different clubs, I get a few discounts at preferred stores. I have some friends in the right places that
can get me some great deals. In the end,
putting all that together, Hawk's offered the best deal on an all carbon frame,
hands down. There was no competition.
But value is only one criterion I judge a store on. I highly value service, especially when it
comes to bikes. James Martin, the owner
of Hawk's, has offered exemplary service ever since I've known him. I've gone through a ton of fits from
different people and stores and there are only two people I truly trust to do a
detailed fit; James is one of those two.
James' mechanic, Randy Silva, commands a reputation of distinct
respect. That other fitter, the second
one I trust, says Randy is the only person he would trust to work on his
bikes. Finally, James sales rep, Brandi,
is always a pleasure to talk to and work with.
The final criterion I look for from a store is
attitude. Obviously part of attitude is
wrapped up in service, but to continue, the Hawk's team sports an attitude of
friendly professionalism. James is an
unassuming, laid back, normal Joe. These
guys are always available to help or just chat with. I admit there are times that I go to Hawk's
when I don't have anything to buy, and I just want to hang out.
So, for me and my experience, Hawk's is where it's at. Since purchasing my bike, I've bought components,
gear, and clothing from Hawk's. My wife
picked up her first pair of bike shoes there.
I really have no reason to shop anywhere else. Hawk's website is: http://www.hawkstricycle.com/